Dear customers,
The year 2022 has been full of change and adaptation for us.
Through this article, we would like to go back a little bit for the people who are new to us, talk about you and the end of year celebrations.
Destockjapan in 2022
When we launched in 2019, we had a rough idea of the target audience and how to meet their demand.
We are a small company and try to be as flexible as possible towards our customers, whether it is in the choice of products, services offered etc.
Since 2020, we are constantly adapting to the situation in both Europe and Japan.
Overall, the closure of certain services and borders in Japan has had a very negative impact, preventing us for example from improving and optimising our pre-order service.
However, despite our limitations, this has not prevented our customers from trusting us and working with us to find solutions to their needs.
Thank you
Behind Destockjapan, there are humans, not robots or AI to answer your requests.
We could tell you about the lack of respect from some people, mainly minors.
Fortunately, we have nothing to complain about from our customers, so let’s talk about you for a moment.
These are the risks of the job: it rarely happens that a product is damaged, broken or even forgotten when you place an order.
We know that such a situation is unpleasant, so we respond quickly to solve it as efficiently as possible.
Positive or negative, it’s always a pleasure to read your feedback and in fact, we say to you: Thank you.
Thank you for your time and patience, it is easier to write to us when something is wrong than when everything is fine.
It happens that some pre-orders arrive faster than expected, others have a delay that is beyond our control.
We are here to reassure you.
Thank you for your confidence, many of you have chosen us for our expertise, our proximity and our service.
Competitors with very bad reputations are officially working with influencers to promote their services.
We cannot explain how unscrupulous companies can hold their heads high and promote their poor services despite the lack of appreciation from their customers and the negative feedback.
Finally, we know how easy it is to lose credibility, to fall faster than we rise in the esteem of our customers.
That is why we thank you for being by our side, helping us to improve our services and the catalogue of products we offer.
From the bottom of our hearts, thank you.
Events at the end of 2022
To begin with, all orders placed before 15 December will be received in time for Christmas.
Then, from this weekend until mid-December, we will be holding a clearance sale on the Vinted platform [We are not available in UK and the USA].
Whether you are already a Vinted member and customer, or you are new to the platform, here is a summary of what is on offer and the advantages of using the platform:
When making a purchase, in addition to the price of the products, the shipping costs are always €2.99.
You can combine several products from the dressing room AND from the website and still benefit from the 2.99€ shipping cost.
There is a 10% discount for 5 or more products purchased, unlike on the shop site.
Concerning the destocking, we will propose you two different types of batches but always on the same series at an advantageous price:
A batch of products at 50€, which will be thought for the small budgets, perfect to make a beautiful gift. These lots can be unique.
A batch of products at 100€, thought for bigger budgets, perfect to mark the occasion. These lots will be unique.
We hope that you will find what you are looking for for the 2022 holiday season.
To conclude
Despite a series of difficult situations over the last two years, you have chosen to support us and to trust us.
We will be back in early December to talk to you about the future of the site and new services which, if you are patient by nature, and your trust in us is unwavering, then you will be rewarded.
We remain at your disposal at all times, before, during and after an order/pre-order.
The entire Destockjapan team thanks you warmly.
